Help centre
Questions? We have simple answers.
Quick answers to the questions we hear most. Can’t find what you need? Just ask a pharmacist.
Browse the shop, add items to your cart and check out. For prescription medicines, use our Prescription Upload page and our pharmacist will contact you.
Some medicines can only be supplied with a valid prescription from a registered doctor. These products show a “Request via Prescription Form” button. Over-the-counter items, wellness products and supplies can be added straight to your cart.
After you upload a clear photo, a licensed pharmacist reviews it. We may call you or your doctor to confirm details before we supply the medicine.
Delivery is by special arrangement. After you place your order, we chat with you on WhatsApp (0708 850 7227) to agree a delivery time and any delivery fee for your area in Maiduguri.
Yes. Choose “Pick up at an Elim Pharmacy branch” at checkout and collect from Lagos Street, Shehu Laminu Way or Circular Road.
You can pay securely online through Paystack. We do not see or store your card details.
We are open every day from 8:00 AM to 10:00 PM.
For safety, medicines cannot be returned once they leave our care, unless they are wrong, damaged, expired or recalled.
Photos are for illustration. Packaging can change, but the product name, strength and quantity on your order are what we supply.
Yes. We protect your personal and health information under the Nigeria Data Protection Act 2023.
Call 0708 850 7227 or 0802 372 2767, chat with us on WhatsApp, or email info@elimpharmacy.com.ng.
Still have a question?
Our pharmacists are on WhatsApp every day from 8am to 10pm.
